FAQ

Welcome to our FAQ section! Here we answer the most frequently asked questions so you can continue quickly and easily.

Still have a question?

We are available 5 days a week from 9:00 to 17:00. Unfortunately, we are not available during the weekend, but we will be back on Monday.

📦 Shipping & Delivery

When will my order be shipped?

What are the shipping costs?

Can I track my order?

Which countries do you ship to?

💳 Order & Payment

What payment methods do you accept?

Can I still cancel my order?

💅 Product information

How do I use the One Step Gel Polish?

How long does the Gel Polish last?

🔁Returns & Delivery

How long do I have to exchange my product?

Can I return my order?

What should I do in case of a damaged delivery?

Can I still change my order?